• Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Home
  • About
  • Gowling WLG
  • Legal information
  • Privacy statement
  • Cookie Policy
  • Home
  • About
  • Posts
  • Blogs
    • B2022
    • The IP Blog
    • Public Law & Regulation
    • AI
    • The UPC Blog

LoupedIn

New powers for Housing Ombudsman to implement landlord policy changes

Published on November 10, 2023 by Jacqueline Knox

New powers for Housing Ombudsman to implement landlord policy changes

In October 2023, under the Social Housing (Regulation) Act 2023, and following the approval of a revised Housing Ombudsman Scheme by the Secretary of State, the Housing Ombudsman has gained greater powers to force social landlords to evaluate policies and practices in a bid to prevent repeated service failures.

The watchdog, which handles complaints from social housing tenants, has had its powers substantially expanded and it can now order social landlords (including councils and housing associations) to evaluate particular policies and practices.

The Ombudsman says its new powers mean it can go beyond the scope of individual complaints to address wider issues. This will also help the Ombudsman monitor compliance with orders it has made, as it can be more prescriptive in what it wants to see in certain policy reviews and who it might want involved in that.

The Ombudsman has published the updated remedies guidance outlining these changes.

To discuss this further or for more information, please contact Jacqueline Knox or Senay Nihat

About the author(s)

Jacqueline Knox
Partner and head of Social Housing at Gowling WLG | See recent posts

Jacqueline is a partner and head of the firm's cross-firm affordable housing practice.

  • Jacqueline Knox
    https://loupedin.blog/author/jacquelineknox/
    How to rent: the checklist for renting in England – update for residential landlords

Jacqueline Knox

Jacqueline is a partner and head of the firm's cross-firm affordable housing practice.

Filed Under: News Tagged With: living, Real Estate

Views expressed in this blog do not necessarily reflect those of Gowling WLG.

NOT LEGAL ADVICE. Information made available on this website in any form is for information purposes only. It is not, and should not be taken as, legal advice. You should not rely on, or take or fail to take any action based upon this information. Never disregard professional legal advice or delay in seeking legal advice because of something you have read on this website. Gowling WLG professionals will be pleased to discuss resolutions to specific legal concerns you may have.

Primary Sidebar

Recent Posts

  • COP28 – Climate finance and the need for sustainable funding
  • COP28 – What are the key issues for businesses?
  • The UPC – Out of Beta?

Tags

Artificial Intelligence (AI) (56) Autonomous vehicles (11) b2022 (18) Birmingham 2022 (8) Birmingham 2022 Commonwealth Games (14) brand protection (6) Brands and designs (6) Brexit (23) Climate change (14) COP26 (11) COP27 (6) Copyright (8) COVID-19 (23) Cyber security (5) Data protection (6) Employment (13) employment law (9) Environment (12) ESG (28) ESG and pensions (9) financial services (5) green finance (6) Intellectual Property (69) IP (10) Life sciences (7) net zero (6) Patents (32) Pensions (41) Pension scams (5) Pension Schemes Act 2021 (11) Pensions dashboards (7) Pensions in 2022 (10) Pensions law (31) Procurement (7) Public Law & Regulation (39) Real Estate (24) Retail (8) sustainability (8) Tech (49) The Week In Pensions (11) Trademarks (14) UK (15) unified patents court (9) UPC (30) Week in HR (8)

Categories

Archives

Gowling WLG is an international law firm comprising the members of Gowling WLG International Limited, an English Company Limited by Guarantee, and their respective affiliates. Each member and affiliate is an autonomous and independent entity. Gowling WLG International Limited promotes, facilitates and co-ordinates the activities of its members but does not itself provide services to clients. Our structure is explained in more detail on our Legal Information page.

Footer

LoupedIn is the Official Gowling WLG Blog. Gowling WLG is an international law firm comprising the members of Gowling WLG International Limited, an English Company Limited by Guarantee, and their respective affiliates. Each member and affiliate is an autonomous and independent entity. Gowling WLG International Limited promotes, facilitates and co-ordinates the activities of its members but does not itself provide services to clients. Our structure is explained in more detail on our Legal Information page.

  • Home
  • About
  • Gowling WLG
  • Legal information
  • Privacy statement
  • Cookie Policy

© 2023 Gowling WLG

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT