The coming year promises to bring a host of new opportunities and challenges in the world of pensions. So many consultations, legislative changes and updated pieces of guidance, make it difficult to … [Read more...] about What are the main themes for developments in pensions in 2022?
https://youtu.be/qQGCCNmt0p8 In 2022, there will be two key developments that will change member communications for certain schemes. In addition, the pensions industry will continue to make … [Read more...] about Getting ready for a revolution in member communications and pensions dashboards
On 1 October 2021, key provisions of the Pension Schemes Act 2021 (PSA 2021) come into force. Trustees and sponsors of occupational pension schemes will be under a new regulatory regime as The Pension … [Read more...] about Are you ready for the Pension Schemes Act 2021?
What are the barriers to rolling out artificial intelligence and related technology in pensions in the UK? The biggest barrier for the introduction and roll out of artificial intelligence and wider … [Read more...] about What are the barriers, benefits and risks of rolling out artificial intelligence and related technology in pensions in the UK?
How do you rate customer service in pensions in the UK? If you rate customer service experiences from great to awful, how high up the list would you place dealing with pension schemes? For many … [Read more...] about How artificial intelligence could lead to a customer service revolution in pension savings
If you have received a member benefits statement on paper through the letterbox, experienced the daunting prospect of dealing with member records that are stored on microfiche or searched through … [Read more...] about Artificial intelligence and pensions – how technology is changing the industry