Back in May 2020, we blogged that the UKIPO was testing an artificial intelligence driven tool to help the public apply for trade marks. The UKIPO has now announced a public beta test. The UKIPO … [Read more...] about The UKIPO’s AI-powered trade mark tool enters beta testing
Using Machine Learning in Financial Services and the regulatory implications
Financial services firms have been increasingly incorporating Artificial Intelligence ("AI") into their strategies to drive operational and cost efficiencies. Firms must ensure effective governance of … [Read more...] about Using Machine Learning in Financial Services and the regulatory implications
What do organisations thinking of using facial recognition software need to do following the Court of Appeal judgement in R (Bridges) v CC South Wales?
We have identified four general principles that any organisation wanting to use facial recognition technology should consider following this judgement (as the context and grounds of appeal are to some … [Read more...] about What do organisations thinking of using facial recognition software need to do following the Court of Appeal judgement in R (Bridges) v CC South Wales?
How artificial intelligence could lead to a customer service revolution in pension savings
How do you rate customer service in pensions in the UK? If you rate customer service experiences from great to awful, how high up the list would you place dealing with pension schemes? For many … [Read more...] about How artificial intelligence could lead to a customer service revolution in pension savings
Artificial intelligence and pensions – how technology is changing the industry
If you have received a member benefits statement on paper through the letterbox, experienced the daunting prospect of dealing with member records that are stored on microfiche or searched through … [Read more...] about Artificial intelligence and pensions – how technology is changing the industry
New guidance on AI and data protection from the ICO
On 30 July the UK's Information Commissioner's Office (ICO) released its Guidance of Artificial Intelligence and Data Protection. Simon McDougall, the ICO's Deputy Commissioner, says that the … [Read more...] about New guidance on AI and data protection from the ICO